My Development Plan
Lina Haddad · Operations Manager
Lina runs day-to-day operations reliably and is trusted by her team. To step into a senior role she needs to spend more time on direction-setting, communicate decisions upward with more structure, and decide faster when information is incomplete.
Execution & follow-through
Delivers on commitments and keeps processes running.
Team trust
Team members describe her as fair and approachable.
Problem solving
Breaks operational issues into clear, fixable steps.
Strategic Thinking
Spends most of her time on today’s issues; rarely sets a 6–12 month direction for the team.
- Block 2 hours every week for planning, away from operations
- Draft a one-page 6-month plan for the operations team
Communication
Updates to senior management are detailed but lack a clear recommendation.
- Use a “recommendation first” structure in every upward update
- Ask her manager for feedback on two updates this month
Decision Making
Waits for complete information before deciding, which slows the team down.
- For each open decision, write the deadline and the minimum information needed
- Review one delayed decision per week: what was the cost of waiting?